Privacy Policy

Last updated: September 6, 2026

Joe Mescan Windmill LLC respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit pondaeration.com, create an account, place an order, contact us, or otherwise interact with our business.

1. Information We Collect

Depending on how you use our website, we may collect the following information:

Information You Provide

  • Name
  • Billing and shipping addresses
  • Email address
  • Telephone number
  • Account username and password
  • Products ordered and other transaction details
  • Information submitted through contact forms, emails, or telephone calls
  • Product reviews, comments, or other information you choose to submit
  • Marketing preferences and newsletter subscriptions

Payment Information

Payments are processed by third-party payment processors. We generally do not directly receive or store your complete credit or debit card number. Payment processors may collect your card information, billing information, and other details needed to complete and protect the transaction.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

  • Internet Protocol address
  • Browser type and version
  • Device type and operating system
  • Referring website
  • Pages viewed and links selected
  • Dates and times of visits
  • Approximate geographic location
  • Shopping-cart and account activity
  • Cookie identifiers and similar technical information

2. How We Use Information

We may use personal information to:

  • Process, fulfill, and deliver orders
  • Calculate shipping charges and sales tax
  • Process payments, refunds, and returns
  • Create and manage customer accounts
  • Provide warranty service and technical support
  • Respond to questions, requests, and customer-service inquiries
  • Communicate about orders, shipping, product availability, or account security
  • Send newsletters, product announcements, and promotional messages when permitted
  • Request and display customer reviews
  • Prevent fraud, unauthorized transactions, and misuse of the website
  • Maintain, analyze, and improve our website, products, and services
  • Comply with tax, accounting, legal, and regulatory obligations
  • Protect the rights, property, and safety of Joe Mescan Windmill LLC, our customers, and others
  • Establish, exercise, or defend legal claims

3. Cookies and Similar Technologies

Our website uses cookies and similar technologies to operate the online store, remember customer preferences, maintain shopping carts, analyze website activity, and support embedded or third-party services.

These technologies may include:

  • Essential cookies: Required for shopping carts, checkout, account access, fraud prevention, and website security.
  • Functional cookies: Remember choices and improve website functionality.
  • Analytics cookies: Help us understand how visitors find and use the website.
  • Marketing cookies: May be used to measure advertising performance or provide more relevant advertising.
  • Embedded-content cookies: Third-party videos or other embedded services may place cookies or collect information when they are loaded or used.

You can control or delete many cookies through your browser settings. Blocking essential cookies may prevent certain website features, including the shopping cart or checkout, from functioning correctly.

4. How We Disclose Information

We may disclose personal information to service providers that help us operate our business, including:

  • Website hosting and e-commerce providers
  • Payment processors
  • Fraud-prevention and security providers
  • Shipping companies and freight carriers
  • Email and marketing-service providers
  • Analytics and advertising providers
  • Customer-review services
  • Information-technology and website-support providers
  • Accountants, attorneys, insurers, and other professional advisers

These providers may access information only as necessary to perform services for us or as otherwise permitted by their own privacy policies and applicable law.

We may also disclose information:

  • When required by law, subpoena, court order, or governmental request
  • To investigate fraud, security incidents, or unlawful activity
  • To protect our legal rights, customers, employees, property, or safety
  • In connection with a merger, financing, sale, reorganization, or transfer of all or part of our business
  • With your direction or consent

We do not sell personal information for money. However, some analytics or advertising technologies may be treated as a “sale,” “sharing,” or targeted advertising under certain state privacy laws. Rights and choices regarding these practices may depend on where you live and whether the applicable law covers our business.

5. Shipping and Order Fulfillment

We may provide your name, shipping address, telephone number, email address, and order-related information to FedEx or another shipping or freight provider as necessary to calculate rates, arrange delivery, provide tracking information, and resolve delivery problems.

6. Email Marketing

If you subscribe to our mailing list or otherwise agree to receive promotional emails, we may send information about products, special offers, company announcements, and related content.

You may unsubscribe by selecting the unsubscribe link in a promotional email or by contacting us. Unsubscribing from promotional messages will not prevent us from sending transactional communications concerning an order, warranty request, account, or customer-service matter.

7. Product Reviews and Public Content

If you submit a product review, comment, or other content intended for publication, your chosen display name and submitted content may become publicly visible. Please do not include sensitive personal information in material submitted for public display.

We may moderate, decline, or remove submitted content when appropriate and permitted by law.

8. Embedded Content and External Links

Our website may contain embedded videos and links to services operated by third parties, including YouTube and social-media platforms. Those third parties may collect information when you load or interact with their content.

We are not responsible for the privacy, security, or content practices of third-party websites or services. We encourage you to review their privacy policies before providing personal information.

9. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this policy. Retention periods may depend on:

  • The length of our customer relationship
  • Order fulfillment and customer-service requirements
  • Product warranties and service records
  • Tax, accounting, and recordkeeping obligations
  • Fraud prevention and website security
  • Dispute resolution and legal claims
  • Requirements imposed by applicable law

When information is no longer reasonably needed, we may delete, anonymize, or securely dispose of it.

10. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. Nevertheless, no website, payment system, electronic transmission, or storage method can be guaranteed to be completely secure.

You are responsible for maintaining the confidentiality of your account password and for notifying us if you believe your account has been accessed without authorization.

11. Your Privacy Choices and Rights

Depending on where you live and subject to applicable exceptions, you may have the right to:

  • Request access to personal information we maintain about you
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Obtain information about how personal information is collected, used, or disclosed
  • Withdraw consent where processing is based on consent
  • Object to or restrict certain uses of personal information
  • Opt out of certain marketing communications
  • Opt out of certain sales, sharing, or targeted advertising where applicable
  • Appeal the denial of a privacy request where applicable
  • Exercise privacy rights without unlawful discrimination

To submit a privacy request, contact us using the information below. We may need to verify your identity before completing a request. Certain information may be retained when required for orders, warranties, taxes, fraud prevention, legal compliance, or the establishment or defense of legal claims.

Authorized agents may submit requests where permitted by applicable law. We may require documentation confirming the agent’s authority and may need to verify the customer’s identity directly.

12. Children’s Privacy

Our website and products are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13. If you believe a child has provided personal information to us, please contact us so we can investigate and take appropriate action.

13. International Visitors

Joe Mescan Windmill LLC is based in the United States. If you access our website from another country, your information may be processed or stored in the United States or other countries where our service providers operate. Privacy and data-protection laws in those countries may differ from the laws where you live.

14. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our website, services, business practices, or legal obligations. The revised policy will be posted on this page with an updated effective date.

We encourage you to review this page periodically.

15. Contact Us

Questions or requests concerning this Privacy Policy may be directed to:

Joe Mescan Windmill LLC
27162 Capel Road
Columbia Station, Ohio 44028
United States

Email: keith@pondaeration.com
Telephone: (440) 236-3278
Website: https://pondaeration.com/contact-us/